PBX Systems

PBX Systems

How can you optimize the cost of telephone calls and communication processes in the company?

The solution, of course, is to use a private telephone exchange (PABX).

The PBX exchange makes it possible to stop the internal calls of employees in the company’s telephone network, and at the same time to handle external telephone traffic.

The use of the exchange allows you to significantly save the number of telephone lines, therefore it will reduce costs. Contemporary PABX systems offer many services enabling optimization and automation of business processes.

  • Automatic call distribution (ACD)
  • Call Queuing
  • Call Recording
  • Interactive call handling (IVR)
  • Call Transfer
  • Call Diversion
  • Call Pickup
  • Presence monitoring (Presence / BLF)
  • Voicemail